Description

Responsibilities:

Testing and Bug Reporting: The administrator should thoroughly test the website's functionality, identify any bugs or issues, and report them to the development team for resolution.

Seller Onboarding: Help onboard new sellers by guiding them through the registration process, explaining seller policies, and assisting with product listing.

Customer and Seller Support: Be the point of contact for both sellers and buyers, addressing their queries, concerns, and issues promptly and professionally.

Product Management: Update product details, images, and descriptions regularly to ensure accurate and up-to-date information on the website.

Digital Marketing: Create and execute digital marketing strategies to drive traffic, increase sales, and promote products effectively. This may include social media marketing, email marketing, and paid advertising.

SEO (Search Engine Optimization): Optimize product listings and website content for search engines to improve visibility and ranking in search results.

Qualifications:

E-commerce Experience: Prior experience in managing or administering an e-commerce website is essential to understand the unique challenges and opportunities of the online retail space.

Technical Skills: Proficiency in using e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and familiarity with content management systems (CMS) is important.

Communication Skills: Strong written and verbal communication skills are crucial for interacting with sellers and buyers, as well as for reporting bugs and issues effectively.

Attention to Detail: An eye for detail is necessary when updating product details and testing website functionality.

Digital Marketing Knowledge: A good understanding of digital marketing principles and tools is essential for driving traffic and sales.

SEO Expertise: Knowledge of SEO best practices to improve website ranking and visibility in search engines is highly beneficial.

Problem-Solving Abilities: The ability to troubleshoot issues and find practical solutions is vital for a website administrator.

Time Management: Efficiently managing tasks and responsibilities to meet deadlines is important for the smooth operation of an e-commerce website.