John Arcetas

Executive Assistant | Lead Generation Expert | Social Media PRO

  • USA
  • Member since April 26, 2024
  • No Reviews

5.00

(per hour)
  • 00 ongoing Projects
  • 00 Completed Projects
  • 00 Services in Queue
  • 00 Competed Services

Description


Hey there! I'm John, and I come with a solid background in call center operations, having honed my communication skills and attention to detail over the years. Now, I'm enthusiastic about stepping into the realm of virtual assistance to play a key role in our company's success story. Alongside my call center experience, I've actively pursued training in various virtual assistant essentials, including data entry, lead generation, graphics design, and social media management. Equipped with these skills and a drive to excel, I'm eager to dive in and contribute to our team's objectives, bringing a blend of professionalism, efficiency, and creativity to the table. Together, let's push boundaries, exceed expectations, and make remarkable strides towards our shared goals.

Experience

CUSTOMER SERVICE REPRESENTATIVE

  • VXI
  • November 22, 2017 - May 26, 2024

First Account - Uber Driver Support As an Uber Driver Support representative, your job is to assist drivers with various issues they encounter while using the platform. You'll help them with account setup, fare disputes, technical support, and provide guidance on maximizing earnings. Clear communication, problem-solving skills, and collaboration with internal teams are key to ensuring drivers have a positive experience on the Uber platform. Current Account - Hertz, Dollar, and Thrifty Car Rental Reservation& Contract Extensions As a Reservation and Rental Contract Extensions Specialist for Hertz, Dollar, and Thrifty, your main role is to assist customers with rental reservations and extend rental contracts as needed. You provide excellent customer service, ensure compliance with company policies, collaborate with internal teams, and continuously seek opportunities for improvement in the rental process.

Educational Details

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

  • DELA SALLE JOHN BOSCO COLLEGE
  • March 15, 2005 - May 15, 2009

An Information Technology student specializing in wired and wireless networking and computer repairs is proficient in configuring, troubleshooting, and maintaining network infrastructures. They excel in diagnosing and resolving connectivity issues and possess strong skills in hardware and software repair. With expertise in both networking and computer repair, they ensure the seamless operation of IT systems in diverse environments.

Report Freelancer